In our busy lives we have email, text and social media to communicate now, it would seem the human thing of talking and listening to another human being has almost gone out of the window in a typical working day. In fact you almost have to book an appointment to do it. I guess that is why some companies have adopted the email free Fridays to get their staff talking to each other.
Anyway one of my clients said that working with Step by Step Listening was like having a staff room where you could talk things through and everything was confidential ( thanks Penny Gregory) Which is what got me thinking about this article, then I was having lunch and chatting with a friend of mine who is an MD of a local SME with 100 staff who said she wanted her staff to connect and get on, to know the little stuff about each other. The problem is they work on and off site, they have time sheet deadlines and sometimes eat on the run. So no set lunches or coffee breaks.
Knowing the people you work with as a human being is essential for good relationships, productivity and team support. I am not on about bringing personal troubles to work so much because we all have a job to do. But I do think regular time to chat about the weather , life at home, the kids, the DIY challenge or the next holiday are an essential part of being a human being.
So are you and your company all work and no chatter or do you allow your staff time to really connect?
Are you self-employed and working from home and it is just work work work?
How much difference would it make if you could have someone to download “stuff” to, get your thoughts out and feel a sense of connection with others?
For the self-employed community networking often provides this vital space. ( Until they get worried they are wasting time because they have not made a sale, then they stop listening and begin talking at each other again)
I believe setting time aside and reminding ourselves to be human and listen to each other is essential for well-being, high performance, sales and business in general.
What needs to happen for people in business to get the balance right between idle chit-chat and good old-fashioned human connection?
What are you doing right now that is good for business relationships?
Thank you for Listening