wow what a great night we had on 9th December with about 30 plus businesses networking.
We had speed networking, raffle prizes and a bit of party fun. Along with many people I wanted to thank. I am not sure I expressed clearly enough how grateful I have been to those that had taken the time last year to listen to me and help me get my thoughts clear.
One of the games we played was Dirty Minds that showed that when you ask a leading question people’s minds to wander. Although on the whole they kept it quite clean lol!. It was interesting to see how many different responses people had before we got the right answer.
One description was this:
I am hot wet and steamy
After I finish I still drip a little
After you have been inside me you have to wipe yourself off.
Now I don’t where your mind went then but I can assure you the answer was very clean. The first answer was Sauna, then several other guesses and finally we got to a “shower”.
Imagine if your customer was describing what they wanted and you started to sell them a sauna and what they wanted was a shower. How bad for business would that be?
The truth is that due to the pace of life many people are in a hurry to finish conversations and move on to the next task. People are often making assumptions and not asking enough questions.
That is why communications are key to any business. Clean Language questions are a powerful resource to ensure that you fully understand the people you are communicating with.
What price is your business paying right now for not listening?
What needs to happen for your to listen more effectively?
Remember we are only human and we always respond to information presented to us based on our life experiences and so it is natural we will have discrepancies. The damage comes from acting on an assumption checking it out. If we ask more questions and the “right” questions we can avoid that.
Thanks for listening