Are you making it difficult for your Customers to recommend you?


One of the biggest learning curves this year in business, was how to  build the kind of relationships that would result in people wanting to recommend and refer me.

I found it quite easy to recommend others, I would use my listening skills to work out, who they wanted to meet and do my best to help.

However I use to fail regularly to get reciprocal business back.( it is no longer a problem)

I started to ask my clients who loved the service why that might be. It turned out that I had confused people. So I thought I would share with you the questions I was asked to help me explain to my clients who I wanted to work with.

In essence people did not know who I wanted to be referred to. Here are some questions that might help you.

Who would you like to work with?

How would I know them, what kind of things would they say ? Where am I likely to find them?

Do your clients know how to introduce you?

What needs to happen for you to know and for clients to know?

Please let me know your responses and I will do my best to keep an ear out for your clients.

Sheryl

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About Step by Step Listening

I am the founder of Step by Step Listening and we started as a company that eradicated fear of failure and guilt for mums, we coached mums and daughters, we then worked with sole trader and small business owners and over the years we developed a unique ability to help people create the family or business they desire by being able to tap into the resource of being able to sell ideas/prodcuts/visions/services in a way that feels right and gets results. For some they are learning to sell and idea to themselves perhaps a dream or an ambition they have had for years, for others it could be selling responsibility and independence to a teenager or perhaps selling a vision or a change of structure to a team. What ever it is we use unique a unique facilitation and group process to help you discover when you are selling in a way that feels right that's like what?
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2 Responses to Are you making it difficult for your Customers to recommend you?

  1. Pingback: Tweets that mention Are you making it difficult for your Customers to recommend you? | Step by Step Listening -- Topsy.com

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