This is a brief post to share with you an interesting video clip about why it is important to listen for more than 19 seconds.
For many people they are too busy and forget to slow the world down and really listen to what people are saying. They get the first few phases or words out, then assume they understand.
You will know when you have done this if you start making suggestions and they say “No tried that been there that won’t work.” Or can’t afford.
In business if you promote yourself based on assumption not fact rapport is often broken.
What needs to happen for you to listen longer than you would normally?
What needs to happen for you to share your findings on this blog?
When you listen then what happens?
For many businesses their potential to grow is restricted because they assume the potential client is not interested, again based on assumption. If they asked the customers, “is it ok if we stay in touch” and they do as they promise the potential for business in the future is far higher.
You will have built rapport, trust and knowledge. The client may never need to buy from you but they probably will know someone who will. By you doing everything you can to listen you will find this out.
Not sure about the right questions to ask to keep someone talking so you can listen signup today on our website for the Free report www.stepbystepcoaching.co.uk
Have a great day listening