About Step by Step Listening


I set up the company in 2008 with a vision to eradicate fear of failure and guilt for all Mums. As a company we developed a fantastic programme for empowering parents and providing them with the appropriate skills to listen effectively to their teenagers. We recognised that we could also use this skill to develop our own customer service skills, which resulted in a huge customer growth and improved income in a very short period of time. We now specialise in bringing this simple but extremely effective listening skill to 3 key areas
-Businesses who want to increase their income by exceeding customers expectations.
-Schools who want to be able to listen and design learning styles that suit the individual
-Parents who want to listen  effectively to support their teens through to adulthood.

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About Step by Step Listening

I am the founder of Step by Step Listening and we started as a company that eradicated fear of failure and guilt for mums, we coached mums and daughters, we then worked with sole trader and small business owners and over the years we developed a unique ability to help people create the family or business they desire by being able to tap into the resource of being able to sell ideas/prodcuts/visions/services in a way that feels right and gets results. For some they are learning to sell and idea to themselves perhaps a dream or an ambition they have had for years, for others it could be selling responsibility and independence to a teenager or perhaps selling a vision or a change of structure to a team. What ever it is we use unique a unique facilitation and group process to help you discover when you are selling in a way that feels right that's like what?
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